DFV Deutsche Familienversicherung AG: Fully digital conclusion of contracts using Alexa

The Insurtech Deutsche Familienversicherung is facilitating a fully digital conclusion of contracts using Amazon Echo. Last year, the Frankfurt-based InsurTech was already the first German insurance company to launch their own Alexa Skill on the market. The idea of executing Alexa insurance contract conclusions was prevented at the time due to a lack of connections between Amazon Echo and Amazon Pay.


Dr. Stefan M. Knoll, founder & CEO of the Deutsche Familienversicherung: “Through our intensive collaboration with Amazon and Amazon Pay and thanks to our proprietary IT platform which is a highly modern event & java-based portfolio management system, we have finally succeeded in making the fully digital conclusion of contracts using Amazon Echo a reality. The customer can now not only receive advice from Alexa, but can also simultaneously conclude an insurance within only a few seconds. We are starting with our foreign travel health insurance, continue with our liability insurance and will be gradually adding the products from the “16er Matrix Kranken” (Matrix of 16 Health insurances) and the “16er Matrix Sach” (Matrix of 16 Property insurances).”

... “DFV Deutsche Familienversicherung AG: Fully digital conclusion of contracts using Alexa" on crossroadstoday.com Oktober 22, 2018